News
All the latest news from VEN Systems about VoIP telecommunications, business systems and other emerging technologies. Put together by members of the team, our news features provide insights into VEN Systems, the company and staff, as well as the new technology that we are testing. Click on the links for the full story.
- Our in-house development team is always looking at ways for the customer to report incidents in an easy to use and efficient manner.
- Our custom designed Auditing suite has now been released, delivering a concise and easy to understand visual representation of your whole IT network infrastructure.
- Our external monitoring services ensure that any issues of core tech are recognized and resolved as soon as possible.
- Customers can access dynamically generated service manuals.
- Our support usage analysis on the V.I.P allows our users to take a closer look at the cases being raised by the users;
- With constant improvements of our services, VEN have enhanced the way we deliver support to our customers.
- With our clients in mind, this customised reporting system was built in-house by our development team and is fully integrated in to our portal.
- Our new telecoms invoicing has been has been designed to have all the information needed by the customer, we are now sending out itemised billing.
- Our VIP allows the commercial contacts within a company to have a dashboard view of all activities related to the support program they have engaged.
- Our new VEN Internet Portal is proving to be a great hit!
- As other suppliers of IT services round off the time to the nearest hour to their benefit, we believe you only should pay for the time you use, so we have introduced billing by the minute.
- Our in-house development team are always striving to give our customers easy methods to access their current and historical contracts, quotes and invoices.
- As a TEC|PRO option, we facilitate your daily, weekly and monthly backup schedules to run as effectively as possible from which you will gain a greater redundancy for recovering historical data in the event of a disaster.
- Before our VEN Engineers visit on-site, we produce a physical in-depth Site report which gathers all currently active cases that have been logged through our customised help-desk.
- Our improved workflow is designed with the customer in mind, the workflow is tailor made around the customers support requirements.
- This service has been designed to give our customers a better understanding of their environment;
- VEN Systems have begun rolling out Microsoft Sharepoint 2007 integration for Bentley.
- Well into the recession and VEN Systems experience 51% growth in turnover.
- VEN Systems have begun rolling out Microsoft Sharepoint 2007 integration for AutoCAD.
- VEN Systems have opened a research and development office at their King's Cross headquarters.
- VEN Systems have been awarded Authorised Education Reseller status.
- VEN Systems have completed internal research and development on Microsoft Sharepoint and have begun rolling out the product to clients.
- VEN Systems have been awarded Microsoft Gold Partner status.
- VEN Systems have released an Asterisk product which combines ISDN technology and ultra reliable Dell servers.
- VEN Systems have successfully rolled out their TEC Proactive product to all their clients receiving monthly IT support.
- VEN Systems have become ESET Partners
- Through the first year of the longest period of recession since 1955, VEN Systems has maintained its increase in turnover with 2007/2008 results showing a 43% growth in turnover.
- VEN Systems have successfully linked Asterisk and Polycom product to enable company branding of client phones.
- VEN Systems have completed R&D on Microsoft's Office Communication Server.
- VEN Systems have been awarded BlackBerry Reseller status.
- VEN Systems have expanded their London office to occupy a second unit at their King's Cross headquarters.
- VEN Systems have moved to new headquarters in King's Cross, Central London.
- VEN Systems have joined Sophos’ Partner Program.
- VEN Systems have become resellers for San Francisco based Cisco systems.
- Wouldn't it be great if your office phone worked outside of the office?