01.03.11 Support Usage Ready For Analysis
Our support usage analysis on the V.I.P allows our users to take a closer look at the cases being raised by the users;
Our support usage analysis on the V.I.P allows our users to take a closer look at the cases being raised by the users; Cases description, date of case creation, time, initials of the person who raised the case along with case descriptions and the number of minutes used on the case and the remaining balance. This report will show month to month usage of minutes, along with minutes used and not used per month.